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How
do I access my control panel? |
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Do
you offer unlimited bandwidth? |
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How
many domain names can I use on my account?
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What
control panel software are you using?
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Where
can I find the manual for the Plesk control panel? |
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How
do I renew my hosting plan?
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How
do I get more support and answer?
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What
is your primary and secondary name server?
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How
do I transfer my domain to your hosting plan?
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What
is the default display page?
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What
databases do you support?
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| Which version of PHP are you using? |
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What
programming languages are supported by your hosting plan?
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Can
I upgrade my hosting plan later?
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Can
I have my own ip address?
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Can
I watch my web site statistic?
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Any
sample ASP feedback form code I can refer?
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Any
sample php feedback form code I can refer?
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How
can I access my webmail? |
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Q.How do I access my control panel?
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You can access to Plesk web based control panel at https://www.yourdomain.com:8443 |
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Q. Do you offer unlimited bandwidth?
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We do not offer unlimited bandwidth because there is no such thing. Any hosts that
promises is not telling the truth. Bandwidth costs each hosts money, the more bandwidth
they use, the more they pay. We dont want turn in pass this fee to our customers in
order to provide enough resources to our customers. This applies to other hosts as
well, not just us.
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Q. How many domain names can I use on my account?
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You are intended to use only one domain for a hosting plan which is the domain that
chosen during signed up. If you need extra domain, please contact us, support@premierconcept.com
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Q. What control panel software are you using?
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We are using popular Plesk as the web based control panel.
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Q. Where can I find the manual for the Plesk control panel?
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You can find the tutorials and documentation at http://www.plesk.com
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Q. How do I renew my hosting plan? |
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Our staff will make inform you about the upcoming expiring account. You may chose
to renew or terminate the hosting plans.
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Q. How do I get more support and answer?
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You can email us at support@premierconcept.com .
You shall be able to receive a reply from us within 24 hours of business days. You
can also call us for support at 604-6564 388.
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Q. What is your primary and secondary name server?
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Our primary and secondary dns will be as follow:
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NS1.premierconcept.com - 69.93.233.114
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NS2.premierconcept.com - 69.93.233.115
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Q. How do I transfer my domain to your hosting plan?
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Login to your domain at your domain registrar, change the domain primary dns to NS1.premierconcept.com
- 69.93.233.114 and secondary dns to NS2.premierconcept.com - 69.93.233.115 . Changes
to the domain will need to take 24 hours to be updated on the routers on the Internet.
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Q. What is the default display page?
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You can use index.htm, index.html, index.aspx, index.asp, default.htm, default.aspx,
default.html, default.asp
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Q. What databases do you support?
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We currently support Microsoft Access, MYSQL
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| Q. Which version of PHP are you using? |
| We are using PHP version 4.3.3 |
| |
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Q. What programming languages are supported by your hosting plan?
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The following programming languages are support:
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ASP
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ASP.NET
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PHP
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CGI
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PHYTON
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PERL
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Q.Can I upgrade my hosting plan later?
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Yes. Anytime you can upgrade your hosting plan. Just contact us support@premierconcept.com and
we will do the rest for you.
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Q. Can I have my own ip address?
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Yes, you can have your own ip address. There will be charge RM 100 (USD 26) for setting
up the ip address and maintaining your own dns record.
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Q. Can I watch my web site statistic?
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Yes, you can. You can view your web site performance, visitor statistic and etc. You
can view it at http://www.yourdomain.com/webstat
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Q. Any sample ASP feedback form code I can refer?
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Check out this simple example at http://support.microsoft.com/default.aspx?scid=kb;en-us;315197
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Q. Any sample php feedback form code I can refer?
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Check out this simple example at http://www.thesitewizard.com/archive/feedbackphp.shtml
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Q. How can I access webmail? |
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Go http://webmail.YOURDOMAIN.COM/horde/imp/index.php .
Use your email address as your username and your email password to log in. |
